Frequently Asked Questions
Fees And Charges
We dont want to see you go. But for any reason you want to close your account, do write us a message as we will treat as required.
We provide 24/7 customers care service
Feel free to contact our customer care page and we will reply as fast as it can be
Money Transfer
You cant change your account number
Yes, you will need this for every transcation you carry out on our platform
For failed international transfer, ensure you have made every necessary measures and you are sure your sent money to the correct account number, if all these has been put in place, then do write us a message. We will treat as urgent as possible
Internet Banking
We have Automated Teller Machine Cards for use across the globe
If your account is blocked for any reason, ensure to write us a message for support.
To fund your account, walk up to any of our branches in your area to initiate fund deposit.
Account Security
Your password is not to be shared with anybody
Your email is required to reset pasword when using forget password
OTP is sent to email to make necessary withdrawal from your account
Scalabilty
You have access to your account anytime anyday
Your account details is safe with us, Ensure not to give this to anybody as we will not ask for i
You will need account verifications on all your find trnafer as this is a best practice to ensure you dont send money to a wrong person
General Questions
You dont need to create multiple accounts. One account can cut across all our platforms
Your account details is safe with us, Ensure not to give this to anybody as we will not ask for i
You will need account verifications on all your find trnafer as this is a best practice to ensure you dont send money to a wrong person